{"id":526,"date":"2011-02-09T10:22:57","date_gmt":"2011-02-09T10:22:57","guid":{"rendered":"https:\/\/blackcompanystudios.co.uk\/blog\/?p=526"},"modified":"2011-02-09T10:50:29","modified_gmt":"2011-02-09T10:50:29","slug":"xbox-abdication-of-parental-responsibility-controls","status":"publish","type":"post","link":"https:\/\/blackcompanystudios.co.uk\/blog\/xbox-abdication-of-parental-responsibility-controls\/","title":{"rendered":"XBox abdication of parental responsibility controls"},"content":{"rendered":"<p>It&#8217;s been a busy winter for us, but <a title=\"Eurogamer : Boy spends mum's \u00a31000 on Xbox Live\" href=\"http:\/\/www.eurogamer.net\/articles\/2011-02-08-boy-spends-mums-GBP1000-on-xbox-live\">this story<\/a> (originally in the <a href=\"http:\/\/www.dailymail.co.uk\/news\/article-1354490\/Boy-11-racks-1-000-mothers-debit-card-playing-XBox-online.html\">Daily Mail<\/a>, unsurprisingly enough), made me grumpy enough to warrant a post.<\/p>\n<p>It concerns a mother who is indignant that Microsoft are ignoring her complaints about her 11 year old child being &#8216;allowed&#8217; to spend over \u00a31000 on XBox Live. Over the course of six months as well, so it&#8217;s not like it was a spending binge.<\/p>\n<p><a href=\"https:\/\/blackcompanystudios.co.uk\/blog\/wp-content\/uploads\/2011\/02\/article-0-0D12BB8B000005DC-205_468x365.jpg\"><img data-attachment-id=\"527\" data-permalink=\"https:\/\/blackcompanystudios.co.uk\/blog\/xbox-abdication-of-parental-responsibility-controls\/xbox-game-brendan-jordan-masons\/\" data-orig-file=\"https:\/\/blackcompanystudios.co.uk\/blog\/wp-content\/uploads\/2011\/02\/article-0-0D12BB8B000005DC-205_468x365.jpg\" data-orig-size=\"468,365\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;Blake Ezra Cole \\\/ SWNS.com&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;Dawn Matthews with her son Brendan Jordan, 11, who ran up a bill of over \\u00a31000 on her credit card by playing X Box games and purchasing the in-game extras. See MASONS story MNXBOX; A desperate mother condemned Microsoft after her 11-year-old son racked up a \\u00a31,000 debt on her debit card - through his Xbox. Brendan Jordan spent a staggering \\u00a31,082.52 on his Xbox without realising all the purchases were being charged to his mum Dawn Matthews&#039; card. The schoolboy made the payments to buy accessories and new games on his console after it saved the details of a previously registered card. Single mum-of-two Dawn, 37, from Strood, Kent, has now complained to Microsoft but claims the computer giant is ignoring her.&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;\\u00a9 SWNS Group&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;XBox game Brendan Jordan - MASONS&quot;}\" data-image-title=\"Image courtesy of the Daily Mail.\" data-image-description=\"&lt;p&gt;Dawn Matthews with her son Brendan Jordan, 11, who ran up a bill of over \u00a31000 on her credit card by playing X Box games and purchasing the in-game extras.&lt;\/p&gt;\n\" data-image-caption=\"\" data-medium-file=\"https:\/\/blackcompanystudios.co.uk\/blog\/wp-content\/uploads\/2011\/02\/article-0-0D12BB8B000005DC-205_468x365-300x233.jpg\" data-large-file=\"https:\/\/blackcompanystudios.co.uk\/blog\/wp-content\/uploads\/2011\/02\/article-0-0D12BB8B000005DC-205_468x365.jpg\" decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-medium wp-image-527\" title=\"Image courtesy of the Daily Mail.\" src=\"https:\/\/blackcompanystudios.co.uk\/blog\/wp-content\/uploads\/2011\/02\/article-0-0D12BB8B000005DC-205_468x365-300x233.jpg\" alt=\"\" width=\"300\" height=\"233\" srcset=\"https:\/\/blackcompanystudios.co.uk\/blog\/wp-content\/uploads\/2011\/02\/article-0-0D12BB8B000005DC-205_468x365-300x233.jpg 300w, https:\/\/blackcompanystudios.co.uk\/blog\/wp-content\/uploads\/2011\/02\/article-0-0D12BB8B000005DC-205_468x365.jpg 468w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>Some choice quotes from the article:<\/p>\n<blockquote><p>&#8220;It is ridiculous to allow someone of his age to make payments without any checks being done,&#8221; out of pocket mother Dawn Matthews told the Daily Mail.<\/p><\/blockquote>\n<p>Indeed. Lucky there are several checks in place to ensure that children can&#8217;t spend someone elses money. All of which you bypassed for him.<\/p>\n<blockquote><p>&#8220;When he is in gaming mode he can&#8217;t be thinking about the money. You can&#8217;t put all that responsibility on a young boy.<\/p><\/blockquote>\n<p>Yes. Heaven forbid a child understand the concept of money, and the spending of other people&#8217;s.<\/p>\n<blockquote><p>&#8220;It is impossible to monitor everything your children do. These companies should take some responsibility. They take advantage of vulnerable people.&#8221;<\/p><\/blockquote>\n<p>Well, someone should certainly take responsibility. I&#8217;m going to go with the person who gave the child the ability to spend that money, and to a lesser extent the child for actually spending it.<\/p>\n<blockquote><p>&#8220;A thousand pounds isn&#8217;t that much to people like Bill Gates,&#8221; concluded Dawn Matthews, &#8220;but for a single mum it is a lot of money that I don&#8217;t have.&#8221;<\/p><\/blockquote>\n<p>Okay, well a) Bill Gates has been gone from Microsoft for a long time, and b) if you don&#8217;t have the money to spend, then you should be careful about how you allow it to be spent. Six months went past before this was stopped. That&#8217;s six credit card bills with their contents ignored. If you don&#8217;t understand what you&#8217;re doing with your credit card, then maybe it&#8217;s not a wise thing for you to have a credit card.<\/p>\n<p>As if the refusal to accept responsibility for disabling all the parental controls and putting her credit card details in wasn&#8217;t enough, a cursory examination of this 11 year old&#8217;s public gaming history shows a slew of 16+ and 18+ plus titles.<\/p>\n<div id=\"_mcePaste\">\n<ul>\n<li>SmackDown vs. RAW 2009 &#8211; 16+<\/li>\n<li>Red Dead Redemption &#8211; 18+<\/li>\n<li>Borderlands &#8211; 18+<\/li>\n<li>Call of Duty: Black Ops &#8211; 18+<\/li>\n<li>Gears of War &#8211; 18+<\/li>\n<li>Call of Duty: MW2 &#8211; 18+<\/li>\n<li>Assassins Creed &#8211; 18+<\/li>\n<li>Left for Dead &#8211; 18+<\/li>\n<li>and several more<\/li>\n<\/ul>\n<\/div>\n<div>So Dawn is quite happy to let her child play games rated well beyond his age. And yet we&#8217;re supposed to blame Microsoft. If she let her child rent and watch the Saw or Hostel movies through Lovefilm, should we blame Lovefilm for that? Ratings are there for a reason, just as the credit card checks and parental controls are. If you let your child play on the train tracks, you don&#8217;t get to blame the train company for the ensuing accident.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>It&#8217;s been a busy winter for us, but this story (originally in the Daily Mail, unsurprisingly enough), made me grumpy enough to warrant a post. It concerns a mother who is indignant that Microsoft are ignoring her complaints about her 11 year old child being &#8216;allowed&#8217; to spend over \u00a31000 on XBox Live. Over the [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":527,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[5,6],"tags":[181,180,182,166],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/blackcompanystudios.co.uk\/blog\/wp-content\/uploads\/2011\/02\/article-0-0D12BB8B000005DC-205_468x365.jpg","jetpack_shortlink":"https:\/\/wp.me\/pg1JR-8u","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/blackcompanystudios.co.uk\/blog\/wp-json\/wp\/v2\/posts\/526"}],"collection":[{"href":"https:\/\/blackcompanystudios.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blackcompanystudios.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blackcompanystudios.co.uk\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/blackcompanystudios.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=526"}],"version-history":[{"count":4,"href":"https:\/\/blackcompanystudios.co.uk\/blog\/wp-json\/wp\/v2\/posts\/526\/revisions"}],"predecessor-version":[{"id":529,"href":"https:\/\/blackcompanystudios.co.uk\/blog\/wp-json\/wp\/v2\/posts\/526\/revisions\/529"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blackcompanystudios.co.uk\/blog\/wp-json\/wp\/v2\/media\/527"}],"wp:attachment":[{"href":"https:\/\/blackcompanystudios.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=526"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blackcompanystudios.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=526"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blackcompanystudios.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=526"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}